All U.S. orders qualify for free 2-day shipping and require a signature upon receipt. Overnight shipping is available for $85 and Saturday delivery for $105. We insure all packages against theft and accidental damage while in transit. All orders require signature upon delivery. Once the package is delivered and signed for, we are no longer liable. Orders cannot be delivered to PO Boxes or APO/FPO addresses. We encourage you to inspect each package immediately upon receipt. Should you receive an item you believe to be damaged, please contact [email protected].
For a full refund or exchange, a return request must be made within 24 hours of receipt. All pieces will be subject to a quality control inspection, and the original packaging must be undamaged. We reserve the right to refuse a return or exchange if the item received is determined to be damaged or unsaleable. Custom orders cannot be returned for exchange or refund.
To make a return, please email [email protected] with your order number, images and reason for return. We will provide a prepaid shipping label and will assist in arranging pick up for all returns. Once the return is inspected, the customer will receive a full refund to the original form of payment less the return shipping fees. To make an exchange, please email [email protected] and we will be pleased to assist you with your exchange or offer you store credit. We will provide a prepaid shipping label and will assist in arranging pick up for all exchange pieces. Once the return is inspected, the customer will receive a full credit less the return shipping fees.